Cancellation:
You may cancel your order within 48 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.
Returns:
Our policy lasts 7 days, client can hold for check quality and compare price also. within 7 days please you need sent us tracking number on time.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping:
To return your product, you should email us at wbgem001@gmail.com Sender always be full responsebility untill received completely as original.
1,Use trackable express shipping or purchasing shipping insurance, as its more safety then economic way.
2,Packing: bubble wrap protect stone and small box to keep stone is necessary, outside one bigger carton box. any item damaged or missing parts for reasons not due to our error.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.